Returns & Exchanges
At Ring AE, we stand by the quality of our electronics and offer a hassle-free 14-day return policy for items in their original packaging. We aim to ensure total satisfaction with every gadget purchase through a transparent and efficient exchange process.
Return Process
- 1.Initiate Request
Log into your Ring AE account and select the order you wish to return to submit an official RMA request.
- 2.Prepare Package
Securely pack the electronic device in its original box, ensuring all accessories, manuals, and warranty cards are included.
- 3.Schedule Pickup
Once approved, our courier partner will contact you within 24-48 hours to collect the package from your registered address.
- 4.Inspection & Refund
After our technical team verifies the item's condition, your refund will be processed to your original payment method within 7-10 business days.